5. An electronic message is deemed to have been sent:
5.1. By you, at the time at which we are capable of accessing such message.
5.2. By us, at the time shown on the electronic message as having been sent or, if not so shown at the time shown on our computer system as having been sent.
6. An electronic message is deemed to be received:
6.1. By you, once it becomes capable of being retrieved by you.
6.2. By us, once we have confirmed receipt thereof or responded thereto, whichever is the earlier.
7. If we fail to confirm receipt of your electronic message, do not re-send the same message before contacting us. This is because the initial electronic message may still be processed and re -sending the electronic message may lead to a double transaction for which we will not be held liable.
8. An electronic message shall be attributed:
8.1. To you, if it purports to have originated from you, irrespective of the fact that someone else may have impersonated you or whether the electronic message sent to us resulted from an error or malfunction in the communication system;
8.2. To us, if it has been sent by a duly authorised representative and such representative acted within the scope of such authority or by an automated system programmed by us and such system operated without error or malfunction.
9. Unless otherwise agreed our confirmation of receipt of your electronic message is required to give legal effect to such electronic message.
Please send an email to our legal department on legal@khula.org.za if you have any questions about this email disclaimer.
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